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Review 3-D Haunted House & Museum

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0.5/5
Course: 0.5/5
Organization: 0.5/5
Be aware be safe.

We bought tickets. We were all excited. We showed up. It is in a residential area. There was no visible security. There were neighborhood kids playing out front of the house and a guy shirtless grilling food. There was no one lined up and it felt like I was going to entering a home that someone currently resides in. With no security we decided not to go in it was myself and three of my daughters and the idea of being in a strange neighborhood, in a residential house and no signs of security, did not make us feel safe. I called the operator that night to request the refund. He directed me to the website but no link was present to do it. I have called stride events and they gave me his email address. Emailed him three times with no reply. Today I got a reply when I called him and he wants to tell me 4-5 months for a refund to be processed or I can go there in person to get it. I don’t live locally. That is not how business works in this day and age. 3-5 business days max. So just be aware and be safe. Something just doesn’t feel right. Happy Halloween.

Kelly S.0/0 found this review helpful.
3-D Haunted House & Museum

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0.5/5
Course: 0.5/5
Organization: 0.5/5
2022 Event Review
Review On:2022-10-23 11:41:15
Be aware be safe.

We bought tickets. We were all excited. We showed up. It is in a residential area. There was no visible security. There were neighborhood kids playing out front of the house and a guy shirtless grilling food. There was no one lined up and it felt like I was going to entering a home that someone currently resides in. With no security we decided not to go in it was myself and three of my daughters and the idea of being in a strange neighborhood, in a residential house and no signs of security, did not make us feel safe. I called the operator that night to request the refund. He directed me to the website but no link was present to do it. I have called stride events and they gave me his email address. Emailed him three times with no reply. Today I got a reply when I called him and he wants to tell me 4-5 months for a refund to be processed or I can go there in person to get it. I don’t live locally. That is not how business works in this day and age. 3-5 business days max. So just be aware and be safe. Something just doesn’t feel right. Happy Halloween.

Kelly S. has attended 0 times 0/0 found this review helpful.

3-D Haunted House & Museum Review Details

The 3-D Haunted House & Museum reviews contained on this site do not neccessarily reflect the opinions of Stride Events or our affiliates. We have methods in place to indicate when a review came from a verified attendee. A review without our "verified attendee" seal may have still come from a real attendee, but we were not able to verify it. Look for 3-D Haunted House & Museum verified attendee reviews that contain this symbol at the bottom of the review: 3-D Haunted House & Museumverified review

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